Terms & Conditions

KOR STUDIOS

Welcome to KOR STUDIOS. These Terms and Conditions (“Terms”) outline the rules and responsibilities that apply when using our services. By accessing or participating in any of our offerings — including in-studio classes, online programs, memberships, and digital content — you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. ELIGIBILITY AND HEALTH DISCLAIMER

To access our services, you must:

  • Be at least 15 years old, or have consent from a parent or legal guardian if under 18.
  • Be physically able to participate in exercise programs.
  • Crucially: You must inform us of any medical conditions, injuries, or limitations that may affect your safety during sessions and acknowledge that you have consulted a medical professional if you have any doubts about your fitness level.

2. SERVICES PROVIDED AND MODIFICATION

KOR STUDIOS offers small group in-person strength, conditioning, and Pilates classes, online programs, memberships, and workshops. We reserve the right to modify, pause, or discontinue any part of our services, including class types, schedules, and online content, at any time with reasonable notice.

3. BOOKING AND CANCELLATION POLICY

Booking: All classes must be booked in advance through our official booking system. Cancellation Policy:

  • Cancellations must be made at least 12 hours before the scheduled class start time.
  • Cancellations made within 12 hours of the class are considered late, are non-refundable, and non-transferable.
  • No-shows will also forfeit the class credit or payment. We enforce this policy to ensure fair access to our limited class spaces.

4. REFUND AND CREDIT POLICY

  • No refunds will be issued for cancellations made less than 12 hours before a scheduled class.
  • Classes cancelled at least 12 hours in advance may be rescheduled or credited to your account for future use.
  • Memberships and packages are non-refundable once the billing cycle has begun, except where required by law.
  • Credits must be used within their stated expiration period (if applicable).

5. MEMBERSHIPS, PAYMENTS, AND FEES

  • Memberships are billed either on a recurring basis or as a one-time payment, as selected at the time of purchase.
  • It is your responsibility to ensure your payment method is up-to-date.
  • We reserve the right to charge late fees or processing fees for declined payments that are not rectified within a specified period (e.g., 7 days).
  • We reserve the right to adjust pricing with prior notice.

6. ACCOUNT SUSPENSION AND TERMINATION

KOR STUDIOS reserves the right to suspend or terminate your access to services, memberships, or online programs, without refund, if you:

  • Violate the Code of Conduct (Section 9).
  • Fail to make payments when due.
  • Provide false or misleading information regarding your eligibility or health condition.
  • Infringe upon our Intellectual Property rights.

7. CODE OF CONDUCT

All participants must:

  • Treat instructors and fellow clients with respect.
  • Refrain from disruptive, abusive, or discriminatory behavior.
  • Follow all studio rules and instructor guidance. Violation of this code may result in removal from class or immediate termination of membership.

8. NO GUARANTEE OF RESULTS & FITNESS DISCLAIMER (Enhanced)

You acknowledge that individual results may vary, and KOR STUDIOS makes no guarantees regarding the specific outcomes of any program or class. Physical training involves risk. You agree that you are solely responsible for listening to your body, working within your own limits, and immediately communicating any physical concerns to our instructors. KOR STUDIOS is not liable for injuries or health conditions arising from participation, except where caused by proven gross negligence.

9. MEDIA RELEASE

By participating in classes or events, you agree that:

  • We may capture and use photos or videos of classes for marketing and promotional purposes.
  • Your image may appear in these materials.
  • You may opt out of appearing in any media by notifying us in writing or informing staff in advance.

10. INTELLECTUAL PROPERTY AND ONLINE ACCESS

All content — including videos, workouts, logos, graphics, photography, and training materials — is the exclusive property of KOR STUDIOS. You may not reproduce, share, distribute, or resell access to our programs or content for commercial or non-commercial use. Access to online content is granted for your personal, non-commercial use only.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, KOR STUDIOS is not liable for:

  • Lost, stolen, or damaged personal items.
  • Service interruptions, technical issues, or third-party platform outages.
  • Any indirect, incidental, or consequential damages resulting from your participation.

12. FORCE MAJEURE (New Clause)

KOR STUDIOS shall not be deemed in default of these Terms, nor be liable for any cessation, interruption, or delay in the performance of its obligations due to circumstances beyond its reasonable control, including but not limited to, acts of God, war, pandemic-related government closures, natural disasters, or power outages. We will make reasonable efforts to transition services online where feasible.

13. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time. Changes will take effect immediately once published on our website. Your continued use of our services constitutes acceptance of the revised Terms.

Contact Information: KOR STUDIOS Email: info@korstudios.com.au