Privacy Policy

KOR STUDIOS

KOR STUDIOS (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our services — including our in-studio classes, online programs, memberships, and media content.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Introduction

KOR STUDIOS (“we,” “our,” “us”) is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you use our services.

2. Information We Collect

We collect the following types of information:

a. Personal Information Name, Email address, Phone number, Mailing address, Date of birth or age, Emergency contact details, and Health or fitness-related information (as relevant to your training, injuries, or limitations).

b. Payment Information Billing address and Credit/debit card information (processed through secure third-party payment providers).

c. Account and Membership Data Account login details, Membership details and class attendance, and Online program usage statistics.

d. Media Content Photographs and videos taken during classes or events (with consent) and Testimonials voluntarily provided.

e. Technical & Usage Information IP address, Device and browser type, and Website usage data (via cookies and analytics tools).

3. How We Use Your Information

We use your personal data to:

  • Deliver our services and manage your experience.
  • Communicate with you regarding classes, schedules, updates, and offers.
  • Process payments and manage subscriptions.
  • Customise and improve our offerings.
  • Ensure your safety in training settings and manage emergency situations.
  • Create promotional content (with media consent).
  • Comply with legal obligations.

4. Media Use and Consent

Photos and videos may be taken during in-person sessions, workshops, or events for promotional purposes. We will:

  • Request verbal or written consent before capturing or using identifiable media.
  • Provide the option to opt out at any time.
  • Respect your decision if you choose not to participate in photography or videography.

5. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Trusted third-party service providers (e.g., scheduling platforms, payment processors, marketing tools).
  • Regulatory authorities, if legally required.
  • Media collaborators, only with your explicit consent.

All third parties are contractually obligated to keep your data secure and confidential.

6. Data Storage and Security

We implement appropriate technical and organisational safeguards to protect your information from loss, misuse, and unauthorised access. Data may be stored in secure cloud services and accessed only by authorised personnel.

International Data Transfer: Due to the nature of cloud services and third-party tools (like booking platforms), your data may be transferred to and processed in countries outside of your home country. We ensure that such transfers comply with applicable data protection laws and that your data remains protected by contractual agreements.

7. Data Retention Policy

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, to provide you with services, and for a reasonable period thereafter to allow us to comply with legal, accounting, or reporting requirements.

Generally, we will retain client data for a period of up to seven (7) years following the termination of your membership or last class attendance to comply with record-keeping obligations. Data used purely for marketing purposes will be retained until you unsubscribe.

8. Children’s Privacy

KOR STUDIOS services are generally directed at individuals aged 15 and over, as specified in our Terms & Conditions. If a Minor (under 18) participates, we require express consent from a Parent or Legal Guardian via our Minor Liability Waiver. We only collect essential information from minors necessary for their safety and participation. If we learn we have collected personal information from a child under 15 without parental consent, we will delete that information immediately.

9. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or updates to your information.
  • Withdraw consent for media use.
  • Request deletion of your data (subject to legal or operational requirements).
  • Unsubscribe from marketing communications.

10. Cookies and Website Tracking

Our website may use cookies and analytics tools to enhance user experience, analyse traffic and site usage, and personalise content or ads. You can disable cookies through your browser settings at any time.

11. Third-Party Links

Our services may include links to external websites. We are not responsible for the privacy practices of those third-party sites. Please refer to their respective privacy policies for more information.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised date. We encourage you to review this page regularly.